Privacy Policy

Last Updated: 05/26/2026

United Business Integration Resources, LLC, doing business as CEEVO (“CEEVO,” “we,” “our,” or “us”), respects your privacy and is committed to protecting personal information collected through our applications, websites, and related services (collectively, the “Services”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to users and organizations using our Services.

1. Information We Collect

Depending on how the Services are used, we may collect the following categories of information:

Account and Contact Information

Name
Email address
Phone number
Business address
Login credentials
Company or organization information

Employee and User Information

Organizations using the Services may create user accounts containing:

Employee or user names
Contact information
User roles and permissions
Company assignments

Timekeeping and Activity Information

To provide workforce management and time tracking functionality, we may collect:

Clock-in and clock-out records
Break records
Time entries
Work activity information
Project, task, job, or charge code selections
Attendance and reporting information

Location Information

The Services may collect location information during clock-in, clock-out, or related attendance activities when enabled by the organization or authorized user.

Location information is used to:

Verify work locations
Support timekeeping accuracy
Assist with workforce reporting and auditing
Provide location-based attendance features

Users may manage location permissions through their device settings. Certain features may be unavailable if location permissions are denied.

Device and Usage Information

We may automatically collect limited technical information regarding use of the Services, including:

Device type
Operating system version
Browser or application information
IP address
Session, diagnostic, crash, and usage logs
Performance and troubleshooting information

2. How We Use Information

We use collected information to:

Provide, operate, and maintain the Services
Authenticate users and manage accounts
Process timekeeping, attendance, and workforce records
Deliver reporting and administrative functions
Communicate with customers and users
Improve functionality, reliability, and security
Diagnose technical issues and prevent misuse
Comply with legal obligations
Enforce our agreements and policies

3. Billing and Payment Information

CEEVO uses third-party payment processors, including Stripe, for billing and payment processing.

We do not store or maintain customer credit card information within the application. Payment information is handled directly by the payment processor under its own privacy and security practices.

We may receive limited payment-related information from payment providers, such as payment status, subscription status, customer identifiers, and billing metadata necessary to manage subscriptions and customer accounts.

4. Data Storage, Security, and Service Providers

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Our Services currently utilize cloud-based infrastructure providers and service providers that may include technologies such as:

Supabase for backend services, authentication, database, and application infrastructure
Cloud hosting and data storage providers
Payment processors and related business service providers

Infrastructure providers may change as our Services evolve.

Information may be stored or processed on secure cloud systems operated by us or our service providers.

5. Sharing of Information

We do not sell personal information.

We may share information only in the following circumstances:

With the customer organization using the Services
With authorized users within an organization
With trusted service providers supporting operation of the Services
With payment processors for subscription and billing administration
When required by law, legal process, or governmental request
To protect rights, safety, security, or property
In connection with a merger, acquisition, restructuring, or sale of business assets

6. Data Retention

We retain information for as long as reasonably necessary to:

Provide Services
Maintain customer accounts
Meet legal, accounting, operational, or contractual requirements
Resolve disputes
Enforce agreements

Organizations may request account closure or deletion of applicable personal information, subject to legal, security, accounting, and operational retention requirements.

7. User Rights and Choices

Users and organizations may request to:

Access their information
Correct inaccurate information
Request deletion of personal information
Close accounts
Update communication preferences

Requests may be submitted using the contact information provided below.

Users may also control certain permissions, such as location access, through their device settings.

8. Children's Privacy

The Services are intended for business and workforce management purposes and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted through our website or Services with a revised effective date.

Continued use of the Services after changes become effective constitutes acceptance of the updated policy.

10. Contact Information

United Business Integration Resources, LLC (dba CEEVO)

Website: https://www.ceevo.ai

Support Email: support@ceevo.ai